Keep Your IT Guy and Outsource Your IT Services

Whether it's a slow system, a bug that needs to be squashed, a website issue or a crash that results in you being interrupted, chances are your office may have a go to person to take care of all your tech needs. They are the official in house IT person, but its not in their job description.

As business grows and matures people with multiple roles tend to get overworked and begin to not care. They are unavailable to fully get involved with revenue generation projects, because they are too busy running around fixing things that break, or they are keeping things tidy by doing the most mundane and routine tasks just to keep things secure and running smoothly.

The best way to help people who wear multiple hats is by exploiting IT automation and managed services to handle  the monotonous daily tasks that keep operations up an running.

1. Focus Primarily on Cost Cutting and Revenue Increasing Projects:

There comes a breaking point when its realized that not everything can or should be done by one person.  Whether it's processes that help drive down costs or ones that increase revenue, evaluate the projects in the queue and rank them by what impacts the bottom line most.

Once that is done, look at the day-to-day processes designed to keep things running securely and efficiently. What can be off loaded from your pseudo dedicated IT person? Determine which of those tasks can be automated either through the cloud or managed services.

2. Take to the Cloud:

Some IT people fear the cloud spells the end to their job security. Meanwhile, the cloud can actually help them take on a more prominent contributing role in the company's success. The cloud should be seen as another tool that further eliminates the mundane yet necessary daily drudgery for someone's workday. Those who work WITH the cloud will find that they have more available time to take on more meaningful cost cutting or revenue generating projects.

3. Use a Managed Service Provider:

Using outsourced managed services can alleviate pressure and stress from someone who wears multiple hats, and also boosts productivity while giving the company a much improved ROI on their technology investment.

While technology has gotten easier for the end user, it has become more complex on the back end with the arrival of virtualization, cloud computing, and advanced infrastructure.

Using an MSP gives you access to a trusted advisor, a 24/7 help desk, remote monitoring, management tools, mobile device management tools, and much better disaster recovery and business continuity solutions.  All without the overhead and expense that comes with hiring more people. MSPs offer a consistency to not just your end-user but also to your main IT guy in the office who will certainly appreciate the help.

      

(function(){
var s='hubspotutk',r,c=((r=new RegExp('(^|; )'+s+'=([^;]*)').exec(document.cookie))?r[2]:''),w=window;w[s]=w[s]||c,
hsjs=document.createElement("script"),el=document.getElementById("hs-cta-2be13583-bbec-4172-a769-39253767dcf7");
hsjs.type = "text/javascript";hsjs.async = true;
hsjs.src = "//cta-service-cms2.hubspot.com/cs/loader.js?pg=2be13583-bbec-4172-a769-39253767dcf7&pid=245212&hsutk=" + encodeURIComponent(c);
(document.getElementsByTagName("head")[0]||document.getElementsByTagName("body")[0]).appendChild(hsjs);
try{el.style.visibility="hidden";}catch(err){}
setTimeout(function() {try{el.style.visibility="visible";}catch(err){}}, 2500);
})();

          

(function(){
var s='hubspotutk',r,c=((r=new RegExp('(^|; )'+s+'=([^;]*)').exec(document.cookie))?r[2]:''),w=window;w[s]=w[s]||c,
hsjs=document.createElement("script"),el=document.getElementById("hs-cta-019f5aa4-5fe5-4173-8e27-4325cb71610d");
hsjs.type = "text/javascript";hsjs.async = true;
hsjs.src = "//cta-service-cms2.hubspot.com/cs/loader.js?pg=019f5aa4-5fe5-4173-8e27-4325cb71610d&pid=245212&hsutk=" + encodeURIComponent(c);
(document.getElementsByTagName("head")[0]||document.getElementsByTagName("body")[0]).appendChild(hsjs);
try{el.style.visibility="hidden";}catch(err){}
setTimeout(function() {try{el.style.visibility="visible";}catch(err){}}, 2500);
})();