IT Service And IT Support For Business!

Hundreds of satisfied customers turn to CDN Technologies
for our 100% Satisfaction Guarantee Policy.

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IT Support

IT Support

What if as a Manager, you never have to deal with other people’s IT problems? Imagine if rather than putting-out fires, you were free to focus on your own tasks.

Our certified staff is knowledgeable for your business needs. With CDN Technologies on your side, you can finally say goodbye to unexpected costs, ensure your data’s security, communicate more effectively and reduce those day-to-day problems that slow down your business. We offer the services you need to streamline your business, ensuring your organization is always running at its full potential.

We offer many options to suit your IT needs and budget:

  • Remote IT Support & Monitoring
  • Help Desk Support
  • Network Operation Services

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Backups/ Business Continuity

Business Continuity and Disaster Recovery (BCDR), is based on these three tenets:

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Protecting data and
systems

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Redundant copies of
data to protect you
from data erasing
/seizure events

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Virtual compatibility
to recreate IT
infrastructure on
the fly

Can you take comfort in knowing all of your data is safe and secure? Allow yourself to experience that great feeling of knowing you are immune to technology failures, malicious activity, or user errors.

It’s important to know that the people you do business with are well established, so you’re not left in a lurch. Data facilitates your core business. Unplanned events like natural disasters, technology failures, malicious activity, or user errors are likely to impair (or halt) your operations with downtime.

Business continuity vs. Standard backup

Standard Backup Business Continuity
Local Protection Against Loss
Cloud Protection Against Disaster Sometimes
Restore Both Application + Files Sometimes
Instant Local + Cloud Failover
Ability To Prevent Downtime
Typical Recovery Time Objective (Rto) Hours to Days Seconds

Our solutions safeguard businesses from IT disasters, human error, and malicious activity. With CDN Technologies on your side, you are guaranteed business continuity with uninterrupted access to data on-site, in transit, and in the cloud.

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Cloud Computing

IT Support

What are 3 reasons a company moves their infrastructure to the cloud?

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Availability

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Scalability

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Money

Migrating your business to the cloud is likely to be one of the most important and visible IT Projects you’ll handle all year. Get it right and you’ll become the office “hero” making everyone more productive, efficient and lowering the total cost of ownership for IT.

Get it wrong - or simply overlook one important detail - and the migration can quickly turn into a disaster with extensive downtime, disruptions to critical business functions, lost data, licensing issues, compliance violations and project timelines and costs spiraling out of control. And the more data you need to consolidate and migrate, the greater the risk for failures and problems.

We understand your IT Service and IT Support Needs because for over 20 years we’ve been a trusted resource for IT service and IT support for project-specific expertise or an extra set of hands to assist with time consuming (but critical) back-end IT functions such as backups, security and network monitoring, Microsoft software licensing, and a host of other IT functions to free you up to be more strategic.

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Email/ Spam Protection

IT Support

Do you need bullet proof email? Do you want email that is secure and has threat protection from viruses, spam and malware?

Fast, efficient communication is one of the most important tools for running a successful business. While the benefits of email are undeniable, if you’re not adequately protected, you are leaving your business vulnerable to online attacks including spam, phishing, viruses and malware, because email is the softest point of entry into your network. Imagine a reliable email system without being exposed to the safety threats associated with email. CDN Technologies IT Service and IT Support assures your email is working to benefit your company, and not leaving you vulnerable to security problems.

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Help Desk Support

IT Support

Suppose you never had to listen to another IT problem again? How would it feel knowing everyone’s computer problems are being taken care of?

You can call, live chat, message, and email our help desk with any type of desktop, server, mobile, copier, scanner, printer, outlook, office application, vendor issue and the help desk at CDN Technologies will be there, 24/7/365. Anywhere you are, we can help. Our staff is certified to support all Microsoft Operating Systems, Office Applications and all versions of Outlook, Office 365 Apps, and Google Apps.

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Flat Fee IT

IT Support

Would you benefit from knowing exactly how much your bill is? Would you consider it surprising that you could come in under budget for all your IT expenditures?

CDN Technologies provides network maintenance services through our flat fee IT Support Service. Your data in you most valuable asset and monitoring and maintaining your network decreases your risk of business interruption and increases your profits and cashflow!

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Network Security

IT Support

It is a good thing to understand that intrusion, hacking and electronic theft attempts against businesses of all types and sizes in Canada is increasing exponentially.

Allow yourself to experience peace of mind knowing that implementing network security services will protect and maintain the security of your computer network, and all the information and data it contains against an external attack or accidental human error. The risk of a network security breach extends to organizations of every size. Whether a malicious cyber attack, an error by an employee or a network failure, the triggers for a cyber event continue to expand. CDN Technologies offers a wide range of network security services to businesses protecting and safeguarding all of their important data for all of their users whether they be local or remote.

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VoIP/ Phone Solutions

IT Support

Thinking about a new phone system? Would you benefit from reducing your monthly phone bill?

VoIP phone systems provide a vast range of standard telephony features found in traditional phone systems such as call waiting, voicemail and caller ID, as well as enhanced communication features such as voicemail to email that can help businesses manage their calls more effectively. At CDN Technologies we provide ways to simplify business communications and connect you with your business whether you are in the office or anywhere around the world. Phones are configured according to your business’ changing requirements (number of mailboxes, ring group configuration, etc.). Upgrade your phone system and start seeing the savings!

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Office 365

IT Support

Wouldn’t you love knowing that you have not overpaid for MS Office 365 License and that you are getting exactly what you need – no more more less?

Migrating your Exchange server or your entire office suite to the cloud (Office 365) is likely to be one of the most important and visible IT projects you’ll handle all year. Get it right, and you’ll become the office “hero”, making the entire organization more productive, efficient and lowering overall TCO (total cost of ownership) for IT. Get it wrong - or simply overlook one important detail - and the migration can quickly turn into a disaster with extensive downtime, disruptions to critical business functions, lost data, licensing issues, compliance violations and project timelines and costs spiraling out of control. And the more data you need to consolidate and migrate, the greater the risk for failures and problems.

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Server Support

IT Support

Would you benefit from a second opinion? Can you take comfort knowing that all of your servers are serving your needs?

Sometimes it may be hard to justify the expense of a full time I.T. employee, especially when your business is downsizing or growing. In either case CDN Technologies can help you balance your workload making sure your servers are doing the job they are supposed to do, and the breadth of experience shared by our Project Managers, Engineers and Technician will make sure that the data your servers house is safe, secured and backed up with monitoring and maintenance.

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