VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording.

Google brought their “voice-activated insanity” as a feature of their Google Assistant Fun House at the South by Southwest (SXSW) expo in Austin this year. The limited product exhibit showcased the unique capabilities of their AI assistant platform, such as a sock-folding robot and a system to order beer from your sofa.

Office 365 is the office productivity tool of choice because it has everything business users could possibly need. That said, most of them aren’t maximizing their Office 365 investment. That’s why we’re recommending some of the lesser-known and underused tools to help you work more efficiently.

Windows 10 users are well aware of the fact that installing updates can take a long time. In fact, you’ll find many users venting about this issue in online forums and complaining to their service providers. So what kind of feedback are they getting, and why are Windows 10 updates so slow? Why do updates […]

Back in 2017, Equifax, one of the three major credit bureaus in the US, made a major security blunder that leaked millions of sensitive information, including Social Security numbers, addresses, driver’s license numbers, and credit card details. The company estimated that the data of 145.5 million people (almost half the US population) were exposed.

Cellebrite claims that they have devised “undisclosed techniques” to unlock Apple devices running on any iOS operating system. The U.S. government contractor based in Israel recently notified clients of their ability to circumnavigate iOS protections that’s part of their new service for forensic specialists and law enforcement.

Regardless of your company’s size, social media marketing is a fickle tool you can’t afford to ignore, especially if your business targets Generation Z customers. Read on to discover five ways to get the most out of your social media. #1. Choose the right platform Between Facebook, Twitter, Instagram, YouTube, and LinkedIn to choose from, […]

Individual users find plenty to like about Amazon’s AI technology Alexa. It’s a great way to control smart home devices and perform small tasks like make shopping lists and answer phone calls. But Alexa also gets things done for business users, and here we’ll list some of the most useful.

Google constantly strives to boost user experience by regularly updating their series of tools and applications. This time around, they added a new feature to Google Drive wherein users can add a comment directly on the ‘Preview’ pane of Microsoft Office files, images, and PDFs. Read on to find out how this can benefit your […]

For all the time we spend discussing the complexity of internet security, there are a few simple things you can do. Avoiding websites that aren’t secured with the HTTPS protocol is one of them. It’s a habit that can be developed with a better understanding of what the padlock icon in your web browser’s address […]