eCommerce has steadily increased in popularity over the past few years, as more shoppers are opting for online rather than in-store shopping. However, 2023 could potentially be a tipping point for this industry because more retailers are adopting artificial information (AI) technology to enhance operations and boost sales.

eCommerce sales in the United States are projected to surpass $740 billion by 2023. To keep pace with the increase in digital sales over the next year, more and more e-tailers are investing in technologies that will help them streamline processes and serve customers better.

The key to finding competitive advantage is by embracing innovation. So no matter how trivial or whimsical a technological development may seem, you’ll want to keep an open mind about what it can do for you. But for a small company, what does “embracing innovation” actually entail? Read on to learn more.

Once the stuff of science fiction, artificial intelligence (AI) is currently on track to becoming a key part of modern businesses. According to experts, 2020 is the year that 85% of all customer interactions with a business will occur via machine learning programs.

While cybercriminals create new malware strains or look for software vulnerabilities to exploit, other criminal minds happily rely on an old, yet effective, trick: phishing scams. Such scams persist because people still fall for fraudulent email that asks recipients to reveal personal information or download an attachment containing malware.

Did you know that learning how to use an application is a two-way process? In fact, your applications learn something new about you after every interaction. They take note of your frequently visited sites and other data points to make your tasks easier so you can avoid repetitive work.

Installing software that immediately boosts employee efficiency is any small- or medium-sized business owner’s dream. With Office 365’s dashboard, that’s exactly what you’re getting. And best of all, it’s directly integrated with your existing productivity suite.

What recent tech fads has your SMB dismissed as silly? 3D printing, internet of things…Pokémon GO? Juvenile as they may seem, these trends helped a lot of businesses make money. Navigating them may seem like a lost cause, but with the right know-how, you can earn profits by exploiting current tech trends.

Artificial intelligence (AI) or “machine learning” has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 85% of all customer interactions with businesses will occur via machine learning programs.